Internet Explorer(IE) crashes on some links in SharePoint Site.


Problem:

Internet Explore Crashes when you click on SharePoint Online home page Recent Links on left or Tiles Frequent Sites as shown below.



 
Application Event Log shows the following error code: 0x0000005
Faulting application name: IEXPLORE.EXE, version: 11.0.15063.850, time stamp: 0x3173cb3d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x4988
Faulting application start time: 0x01d3febc36bc898c
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: unknown
Report Id: f0627640-90b5-4a26-b188-7ac9d85d54d3
Faulting package full name:

Solution:

Step 1. Disable the NameCtrl Class Add-on by going to Internet Explorer -> Manage-On.



Step 2. Restart Internet explorer and test links. Should be working.



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